Jack Ma, Founder and Chairman of Alibaba

with Jack Ma
in Current Affairs, Business
on Wednesday, September 22, 2010 * * * * *

E-mail this video:

Distribute this video:

Share on:

Close
Description

Jack Ma, Founder and Chairman of Alibaba

Video Share Options
Share
Buy Amazon DVD
Keywords:
Asia
Business
China
internet
e-commerce
sales
money
computer

In order to download Charlie Rose podcasts to iTunes for transfer to an iPod, you must have iTunes installed. If you do, please click the following link to download the podcast for this interview:

itpc://www.charlierose.com/view/itunes/11215

Otherwise, close this window to continue viewing.

Close
  • Comments 17
    Post new comment
    1. johnsimmons  02/04/2013 06:05 PM Report

      Here’s a free summary of Charlie’s interview with Jack. Although, this interview is short, our goal is to summarize long interviews into concise readable summaries for readers who don't have the time to enjoy hour long videos. http://bit.ly/WqsvpT

    2. futurevisionaries  04/22/2011 03:01 PM Report

      Dear sir,

      Can you help or know of people or companies that can help?

      I need to save global FUTURE brands for and by the global people and countries.

      My name is Kent G Anderson .

      I see where 12 years of my life's work and ideas can help all people in all countries. My goal is to share the global Brand FUTURE... Future is design like a country and people's ideas are the global product. For more information about me and global people FUTURE google Kent G Anderson. My web page is www.futurevisionaries.com .

      FUTURE sm/tm

      925 N Griffin

      Bismarck,ND

      58501

      USA

      milmntec@btinet.net

    3. clos_s  03/13/2011 04:00 PM Report

      I agree with all you that admire Jack Ma. Definitively, he is a very young man with a sucessful career. A clever man! Unfortunately, I don't agree with his six core values.

      If you search on internet, alibaba and its affiliated companies have the most complains of abuse, scam and makeup practices.

      For me, Jack Ma is the former and CEO of the biggest fraud on internet. As a teacher he was, he did know how to develop the best school program and plataform to teach Chinese people how to con the world.

      Jack Ma did find the way to connect the occidental world's desire for money with the Chinese hability to make crappy copies.

      He is the creator and CEO of the biggest plataform for scammers.

      Creator of the e-robber practice. or well named alibaba & the thousand thieves, or better now, alibaba.con

      Sure, he most be like a king for China people; indeed he taught them how to conquest the world. Saddly, it seems that he is not interested in to rule the Chinese commerce practices or teach his people how to be honest. If he will, alibaba portal will demostrate caring about users complains.

      If he doesn't apply his before named "six core values" and help to build a

      safe Chinese market, no matter how fast his companies are growing or how important has come to be for his country, in the same way internet has been his powerful tool, it could be his nightmare.

      If internet could take off a complete system like egyptian government, what else it could make?

      For all readers, I encourage you to follow the same Jack's statement "you should believe in your dream and believe in themselves". So use the internet to tell the world about ALIBABA's real story and all other scammers.

      Spread the voice and help to stop them!

      youtube, rip off report, sitejabber, blogs, tweeter, facebook and all social networks can help to change the world.

    4. sunmoonstargreat  10/14/2010 01:09 AM Report

      JohnGelles, thanks for the transcript,I have been looking for it everywhere.

    5. ScorpionZ  10/06/2010 02:47 PM Report

      I understand that this gentleman has been extremely successful, but his ideas are socialist to the core. Customers and employees first? How do you start a business without stockholders? I understand that for customer service the customers are first, but for a business model, you do business to make money for the stockholders. The best thing that he said was that vice giving his money away, he would use it to create jobs so that people could be self sufficient.

    6. dorjezhonnu  10/01/2010 08:55 PM Report

      Small business in itself is not a religion. it can be a mission but it doesn't replace family and human virtues. Confucius would agree.

    7. dorjezhonnu  10/01/2010 08:55 PM Report

      Small business in itself is not a religion. it can be a mission but it doesn't replace family and human virtues. Confucius would agree.

    8. JohnGelles  09/27/2010 07:56 AM Report

      MA - ROSE ... Transcript for commenting in detail

      CHARLIE ROSE: Jack Ma is here. He is the founder of Alibaba, China's

      largest e-commerce group. He's one of bis country's first and most

      Successful technology entrepreneurs. His company runs a host of popular

      Including sites Alibaba.com, a trade site for Small Business That You

      More Than 50 million users in More Than 240 countries.

      How about China's largest retail site with More Than 300 million

      users, and China's version of PayPal, with More Than 400 million users.

      The company is eying Also Markets in the United States, Japan, and India

      for more growth.

      Alibaba is China's Homegrown Among tech companies flourished That Have

      Booming market in STIs. Already China has the world's largest Internet

      Population with over 400 million people online. I'm Pleased to Have Jack

      Ma at this table for the first time. Welcome.

      MA JACK: Thank you.

      CHARLIE ROSE: So tell me how you got Involved in technology.

      MA JACK: Actually now I'm not Involved in technology. I'm Involved

      in entrepreneurship, Because I Was Trained to Be a high school teacher. I

      know nothing about technology. The only thing I use my computer is send

      Receive and email and browse. That's it.

      CHARLIE ROSE: You can not write code?

      MA JACK: No, not at all. I'm Always wondering how the code works.

      But because i do not know the technology, But I respect technology, we

      Always hire the best people.

      I believe technology is one thing is for the people. We should tell

      the technology guy What the Consumers Want, What the people want, because i

      Believe 80 Percent of the people in this world are like me - we love

      But technology we're scared of technology.

      CHARLIE ROSE: So What Was it about you and Creating These companies?

      MA JACK: Well, I started the first Internet company in China in 1995

      Called Chinapages.com. Just by accident I Came to the United States and I

      found something is going to change the world, so I started the business -

      CHARLIE ROSE: You Knew It Was Going to change the world and you saw

      it?

      MA JACK: Yes. I think this thing is going to be huge, by honestly I

      Do Not Know After 15 years it would grow That fast. And I Work For

      myself for three years and compete with China, and Then the site failed,

      Joined Government and Then for 14 miles and Then start Alibaba.

      Today I think What we want to do the business Is That When I Was

      entrepreneur, small tiny business, nobody Help us. So When we grow we

      say, well, China Needs a lot of jobs, China Needs a lot of entrepreneurs.

      And what's the best way to help them? Internet. So They will focus on

      Helping Each Other. And Because we are helping more people and There are

      Then more people helping us the business really grows.

      CHARLIE ROSE: You are an apostle for small business?

      MA JACK: I'm a strong believer. It's my religion.

      CHARLIE ROSE: It's your religion?

      MA JACK: It's my religion. I think it's a great honor for us That we

      Were born in this stage doing Internet. And we so Realized We Can help

      many people.

      And it's all about family, is it's all about family hope and dreams.

      So, you know, I think I'm very honored, That it's just a great honor That

      This Life That You Can Influence so many just by using the Families

      technology.

      CHARLIE ROSE: Where is Alibaba going?

      JACK MA: Stay Focused on e-commerce and the consumer market and I

      we think China Become the Infrastructure of e-commerce. You know, e-

      commerce in the Kingdom is a dessert, But in China it's Become a main course

      Because the Infrastructure of doing business in China is so bad. The

      Infrastructure of doing business is in the States is so good. So it's very

      Difficult for a pew e-commerce company to grow That big in the States.

      But in China, just like mobile phones. Ten, 15 years ago the

      Infrastructure of Telecommunication Was so bad. E-commerce Today, same

      thing. There Is So I think - the best That Came Into This World Is

      Through the make money helping commerce.

      CHARLIE ROSE: What do you think is your core competence?

      MA JACK: It's culture. It's not the technology. I think technology

      is a tool. But the core competence of Our Companies, We Have 20,000 - we

      grow from 18 people to now 20.000 young people. And we focus a lot on the

      value in making sure the culture, everybody works for Helping others

      INSTEAD of just making money.

      And we believe that's Different from Wall Street. We believe customer

      one number, employee number two, three shareholder.

      CHARLIE ROSE: Customer one, employee two, three shareholder.

      JACK MA: Number three. This is my religion. If you - it's the

      That customer pays us the money. It's the Employees That drive innovation.

      It's the shareholder - and Shareholders say, you know, I'ma member the

      IPO day before, and a lot of people say Jack, we're long term Shareholders.

      When a crisis meat But these guys run. They run away.

      (LAUGHTER)

      My people stayed, stayed Customers.

      CHARLIE ROSE: Yes. So you've got a world market now. You've got

      traction, traction big time Can you look at the world and say what we do in

      China we can do anywhere, or not?

      MA JACK: Well, yes and no. I think we would say we're doing China.

      Where there's small and medium size business, yes. I'm a strong believer

      small is beautiful in this century. Last century big size, big skill.

      CHARLIE ROSE: So small is beautiful 21st century?

      JACK MA: Small is beautiful. So as long as we believe Any nation

      anywhere off small to medium size business, we'll be there.

      CHARLIE ROSE: Now, There are people trying to create - do you see

      people in the United States trying to follow your model and do what you're

      doing?

      MA JACK: They try but not successful.

      CHARLIE ROSE: Why is that?

      MA JACK: I think U.S. Still is driven company. Ten years ago the e-

      commerce in the western part is Focus on big company, focus on buyers,

      focusing on cut the cost. But in China we focus on small and medium size

      companies. We focus on supplies.

      I think you Have to teach the SME how to save the costs. We would

      help them to sell Things. But USA, We Have over two million registered

      users, small and medium size individual users in the States right now.

      CHARLIE ROSE: I do not know That this is an analogy or not, But Sam

      Walton at Wal-Mart Focus on small towns. I built Wal-Mart by serving

      people in small towns, Not By coming to Manhattan or Boston or Chicago or

      Los Angeles.

      MA JACK: I agree with That. I think - I've seen people make a

      fortune by catching shrimp, But I've never seen people make a fortune by

      catching sharks and whales.

      (LAUGHTER)

      Like "Forrest Gump" Told me, this shrimp and shrimp That, You Have to

      simple dream.

      (LAUGHTER)

      CHARLIE ROSE: Exactly. So Now That You Have a very, very prosperous

      business, Enormous Wealth, fame, what is it you want to do?

      MA JACK: I think the rest of my life is spend more time Encourage

      entrepreneurship.

      MA JACK: It is your religion?

      MA JACK: That's right. I want to help more SMEs and help people go

      back to school. I Was Trained to Be a schoolteacher and I've been doing

      business for 15 years, and I think most of the things I Learned from school

      are correct.

      CHARLIE ROSE: What Did You Learn That You Wish You Had Learned?

      In Other Words, What are you teaching us that's not correct, and What is

      Not That they're correct teaching us?

      MA JACK: Well, the MBA schools, a lot of business schools teach They

      a lot of skills on how to make money, how to run a business. But I want to

      people tell if you run business, you Have to run the first value. To surf

      the Others, help the Others, that's the key, because i - one of the Things

      we believe is if you think about making money and this is the U.S. dollar,

      the Japanese Yen, Hong Kong dollars, nobody Wants to make friends with

      These People.

      Think about how can you help people and create value for the Others

      And Then You'll get the money. This is how we Succeed in China. And this

      is why you call us a company core competence. I try to make people believe

      That. It's Become a religion of the company.

      People say Jack, your company is crazy. How can you do that? But

      this is the way we run the business. And I think this is the way the 21st

      century. The other thing is Also Focus on quality and your own people.

      CHARLIE ROSE: Say That Again?

      MA JACK: Your own people, because i think China is the best resource

      Not the cost, it's the human brain, 1.3 billion people. If we Develop

      Their brains, that's got a lot of innovation, that's the best resources we

      Could ever have.

      And so many young people, the average age of the company is 26 years

      old. Those brains, That changed the world. And that's running That brain

      the computer. I hate running computer brains. We should make human brains

      run the computers.

      The Growth technology, maybe 500 and 600 Years Later, machine's going

      to kill people. Our job is to make sure That a human runs the machine.

      Machines serve the people, computers.

      CHARLIE ROSE: So Beyond the small business and obsession with

      entrepreneurship and the human brain, what is it That - what is it about

      the way the world is going That Encourage you or worries you?

      MA JACK: I think worries me is about greediness. Especially one of

      The Reasons We Have The Financial crisis is the greed, When you put money

      first, one shareholder. The nation Thinks about the GDP and the company

      Thinks about revenue, profit, IPO, and the people forgot What they're

      doing.

      Not're coming here to make money, we come to this Not to make

      money. We're coming here to experience the life. That really made me

      worry. And What would make me excited, I think the young people. The

      people born in the 80s and 90s, and These People and Their fundamental

      Because of the values -

      CHARLIE ROSE: You really believe that? You think they'll return to

      Because values of them young?

      MA JACK: Because of young people. Young people - My Father Was

      Criticize my grandfather. My father Criticize me. But my father did to

      Better Than job my grandfather, I did a job Better Than My Father, and I

      believe my kids will do a Better Job Than Us. Nobody can stop it.

      CHARLIE ROSE: You work all the time or do you take time for balance

      in your life? If you pause the answer is you Have No balance.

      MA JACK: Right. That's right. Yes.

      (LAUGHTER)

      CHARLIE ROSE: So why is that? Because it's so exciting? Because the

      challenge is now? It's the only life you know? It makes you happy? What?

      MA JACK: I think Because Of The Excitement and because i really

      Opportunity and honor this treasure in my life That I can do Things. I

      think my father said if you Were born 30 years ago, Earlier, you would

      Probably be in the prison Because You Have the ideas are so Dangerous. But

      today, I think not.

      CHARLIE ROSE: I said if You Were born 30 years ago you'd be in

      prison?

      MA JACK: Before the Cultural Revolution, I would be in prison,

      Because the way you think is so ridiculous.

      CHARLIE ROSE: What are the Ideas that excite you, or is it just

      Customers?

      JACK MA: Customers first, second is last century, a company, if you

      want to grow, I believe you should find a good opportunity. But today if

      you want to be great company, think about What You Can social problem

      solve. It's not to catch the Opportunity, it's about solving Socialist

      Problems, Because a company like Alibaba, we're Growing so fast, it's very

      Difficult for one Opportunity That Can Make us last.

      Such Organizations powered by 400 million Internet with Consumers,

      What kind of dog problem be solved? And you mention anything about cloud

      talking about mobile computing and Things, anything that's Happened in the

      USA is going to Happen in China.

      CHARLIE ROSE: Will we continue to lead That Technological revolution?

      MA JACK: You mean the States?

      CHARLIE ROSE: Yes.

      JACK MA: Yes and no.

      CHARLIE ROSE: Because You Have That Have More smart people education

      now. You Developer - Educating Every year China is by a factor of 100 x

      number of computer scientists and engineers, people create with the Who Can

      right kind of Investment, innovation, philosophy, and creativity the

      technology solutions to the issues.

      MA JACK: Yes, I think China - The U.S. Does not Have To Worry About

      it in 10 to 20 years. USA I think technology will take the leadership.

      But a lot of Things will ship to China Not Because - not Because China has

      more smart people - I think USA has a lot Also smart people. But the

      China market is big, 1.3 billion people. The market drives the technology.

      CHARLIE ROSE: If there's a demand, you will have -

      JACK MA: A huge demand.

      CHARLIE ROSE: You'll Have the incentive to create new solutions?

      MA JACK: Yes, yes.

      CHARLIE ROSE: New way to solve people's problems?

      JACK MA: Exactly. Exactly.

      So I think USA should be optimistic That are more open to China's

      market, 1.3 billion people Because That's not China market, it's a global

      market. And China should look at the U.S. Also, say this is the passion,

      it's the system. It's the culture That Innovate.

      So it Still Takes a long time for China to catch up - the technology

      Is Easy, But to catch up with the culture, the innovation, the system Takes

      Some Time.

      CHARLIE ROSE: And When Will That eats?

      JACK MA: In 20, 30 years at least.

      CHARLIE ROSE: Who do you most admire in Terms of - in your field? I

      mean, you said eleven o'clock "If Alibaba can not Become a Microsoft or Wal-Mart I

      will regret it for the rest of my life. "

      MA JACK: Yes, we should SURPASS Microsoft and Wal-Mart. It's not

      Because Alibaba is great. Because this is our generation, this generation

      of business leader, it's our mission to do Better Than the last generation.

      So I will regret if we can not do Better Than Wal-Mart Wal-Mart Because

      created a wonderful business model created That Such ab to c model. They

      created the largest skill assembly line. But dog Alibaba create c-to-b,

      consumer to business. Because of Consumer Needs, all the business changes file

      Their Lives.

      So I think this should young people Give Us the Opportunity to change

      the world, to Improve the world. You know, that's - We Have to. I mean,

      there's no excuse. We can not do it. We Have to Do It, Because We Have so

      many brains. Our forefathers Already Invested so much on education and

      it's our time to Prove it.

      CHARLIE ROSE: Bill Gates and Warren Buffett went to China recently to

      Their talk about Giving pledge, the idea That People who, like yourself,

      Who Become very, very rich and will think about giving up at Some point to

      Than 50 percent of That money away. What do you think of That idea? How do you

      think the response will be in China?

      MA JACK: OK, I think it causes lot of discussion right now in China.

      That is my thinking But first, to me, I Never Thought I Have the money

      Belongs To Me. It Belongs to Society. We Have A couple of million, you're

      a rich guy. We Have 10 to 20 million, it's a capital. We Have over a

      hundred million, that's the social resources. That's the Society Give It

      to you, you guys run. So it's not my money. I do not think I can spend it.

      I can sleep in one bed, I can Have three dinners. I mean, what's What

      money for?

      (LAUGHTER)

      And the second is today What China Needs -

      CHARLIE ROSE: You are not going to be happy on a yacht in the

      Riviera.

      MA JACK: I think today What China Needs is 200 million jobs. We are

      a country like -

      CHARLIE ROSE: Two-hundred-million jobs?

      MA JACK: We have 1.3 billion people, urbanization, and we need a lot

      of jobs. We need a lot of people to create jobs. So China today

      philanthropy and charity and whatever, I respect. But people like us, we

      should use resources that's one of the money That I think we can run the

      Better Than resources the government.

      So by Supporting the Society, I do not think - I will regret when I'm

      80 years old, 70 years old, INSTEAD OF Donating money, I should spend the

      money now.

      CHARLIE ROSE: And create jobs?

      MA JACK: Yes. Create hope.

      CHARLIE ROSE: You believe That in Terms of social good, the best

      thing you can do is create jobs Because if You Have a Society in Which

      People Have a job and They Have a respectable way to earn a living and

      Provide shelter and to Provide a Means for Their Children to Have a Better

      life. As you said, Did not your father and your grandfather and you did

      Than your father.

      MA JACK: And Other thing is invest the money in Environmental

      protection. China, you know, I lost two great young people last year

      Because of cancer. They're only in Their 20s. They Have A lot of friends,

      They Have to friends, relative, everybody cancer. Everybody says yes.

      CHARLIE ROSE: Environmental?

      JACK MA: Environment - The Water is Polluted, the trees, the whole

      thing. So we think this is what - it Can Be Another religion. If we grow

      But our business we stop caring for the environment, we're Killing Our Kids

      killing or Our Own Future. So this is - this thing is important militia

      today in China Than Just Giving money to somebody and Other Things. SW

      than 50 percent it's not, why not 90 Percent?

      CHARLIE ROSE: Why did you call the company Alibaba?

      MA JACK: I like the spelling. I like that vision Alibaba "Open

      Sesame. "I believe the Internet is" open sesame "and there's a password

      That That You Can everybody to find great people, you find great dog

      Improve Opportunities of business and people. That is the "open sesame"

      story.

    9. JohnGelles  09/27/2010 07:06 AM Report

      The scope of Jack Ma's answers to Charlie Rose's questions (and Ma's own implied questions) is enormously wide. The idealism behind such answers, the conceived China "market", the potential of "Chimerica" to develop out of trade without bitter rivalry, in fact, every sentence Ma gave us, is a "treasure trove" we ought to mine for months.

      America is consumed with November's election. It will put a stamp of approval on government as driver of solutions to bubbles, deflation and inflation -- or on "the market" as that driver.

      Ma explains the power of a 1.3 billion people consumer market -- suddenly made a key workshop for their Asian neighbors, Europe and America. It is a transformation that makes us dizzy in anticipation and fear that China may be able to replace America in 25 years as the global hegemon.

      If Ma were Emperor of China and could impose a culture of concern for the PEOPLE (consumers) first, the WORKERS (also consumers and also voters in America and Europe, among other places,) next, and the OWNERS (both business and government official type,) last -- we would have happiness (virtue) in sight.

      As it is, history tells us OWNERS come first, and workers and consumers come last if at all: the OWNERS suck all the oxygen out of the air.

      If I could, I would write a book based in part on this Ma interview. It is by far the most pregnant text on the Rose show site.

      The world's reserve currency (the dollar?) is about to change. If Obama were Lincoln that change might have been delayed. As it is, he has failed to provide the jobs, educational, energy, manufacturing and infrastructure reform programs and projects -- whose demands are for many trillions of dollars -- that he promised.

      Obama is small potatoes. His Republican rivals are mostly crooks. The ideas they both harbor on budget deficits are poison: we have deficits in demand, supply, and all the programmatic areas just mentioned. Budget deficits MEAN NOTHING. Chaney and the late William Vickrey had it right.

      After all, the budget is not yet based on logistical need -- seen in its broadest democratic, cultural, ecological and hegemonic sense.

      Charlie Rose, rose above himself, in this remarkable conversation. He should assemble a team of engineers, entrepreneurs, academics, and military strategists, etc., to chew over the content of Ma's vision.

      "Small" is the wrong word. Wal-Mart is the wrong culture. Microsoft is not a nation or even yet in that business -- as much as, say, General Electric, Boeing, or Lockheed Martin. Alibaba, Google and Amazon are BIG ways to connect the small. Anyway -- nothing on TV or the Internet, since the Ma-Rose conversation, even comes close. Read the transcription 100 times.

    10. raed  09/25/2010 08:19 AM Report

      This guy is a great sales person in selling Ideas.

    11. JohnGelles  09/24/2010 06:14 PM Report

      DC~

      You are right on. Jack Ma has the right ideas for today--for the USA, EU, Russia, India and China too, and everywhere else on Earth.

      You mention:

      "Only campaign fiance reform that requires EVERYONE to accept public money ... [can] put business in its place and get the corruption of money and influence out of the political process. ..."

      No doubt you are right--but let me suggest another way to reach the same result.

      If we focused on protecting the incomes of the poorest in every nation, we could maintain demand for business to keep satisfied by producing needs and creating jobs.

      If jobs were too scarce--for any reason--essential income would keep coming too the poor and lower income levels paid or (lent) from demand-assurance schemes, such as central bank quantitative easing. Such income streams would never end because they would drive production no matter what. They would be no moral hazard because they would end when they were not crucial to prosperity.

      We have tried the opposite systems for ages--and they only make hard times worse.

      The advantage of this approach is that it never takes from the rich to give to the poor. It takes from production what is needed to keep the rich in clover. And it assures everyone that low wages will be supplemented to turn them into good wages.

    12. DeeCee1960  09/24/2010 09:39 AM Report

      Yes, in addition, to Jack Ma's comments about using the money he makes to CREATE JOBS: US business is currently sitting on 2 trillion of "extra" cash (according to Erin Burnett) which could be used to create jobs. Only when workers have DISPOSABLE income to spend can the cycle of business get moving again. Consumers without money cannot consume products--duh!

    13. DeeCee1960  09/24/2010 09:26 AM Report

      Finally, someone with a voice in business that sees the logical hierachy of the successful business model. (I edit college business and econ textbooks for a living--the trends today are sickening and disastrous.) That the customer and the worker are the most important parts. Without the customer and the worker, all the business person has is ideas; he/she cannot produce the product him/herself and cannot buy all the product him/herself.

      Here in the US, it's only about profit. To control the government while asking the worker and the customer to pay (lobbying and the Supreme Court directive that corporations are people)for the business getting its way in Washington, through higher consumer prices (even though labor used is cheaper by moving production overseas)and decreased wages and benefits for the worker.

      There is a general disdain by the business community for the worker and the consumer--the very people who provide their products and their money. How many products can be sold in countries--emerging markets--where wages are 25 cents per hour?

      Workers need to be paid living wages in order to purchase the products the company produces. Henry Ford saw the wisdom in paying his workers the wages that enabled them to purchase the affordable products they produced. The math and the logic are very simple. Jack Ma knows it. He lives it. Who wouldn't want to work for him?

      REMant: where has the current model taken us? It has only served to increase wealth for the few while enslaving the many. History shows us that inattention to class differences leads to revolution. Sharing the wealth is the only honest and humane way to keep the US strong.

      Small and medium-sized businesses are the way to go. Provide real products and services to people regionally, make an honest living, and forget about growing profits EVERY quarter. Big business is damaging to both society and the environment and the planet.

      And get rid of the mentality that a CEO or management or sales team deserve a bonus for doing their jobs. They are paid a salary for that. The average worker has just his wages--no one pays him EXTRA for doing what he was hired to do.

      Only campaign fiance reform that requires EVERYONE to accept public money (which workers and consumers already pay for--see above)only is the only way to put business in its place and get the corruption of money and influence out of the political process. When money can no longer corrupt the political system, harmful greed can be put in check.

      Great guest, Charlie!

      Loyal viewer

    14. JohnGelles  09/24/2010 12:14 AM Report

      Jack Ma is a "natural" human being--pretty much Jesus Christ from Chinese Heaven come to earth to teach us by example what we need to do,

      I was so pleased by his every word and though I went right to Wikipedia to confirm what I suspected--Charlie Rose had hit a home run with their conversation about the business of business--about the business of life.

      One may pray for Jack Ma's continued success in China and the global markets he has entered. He belongs at the Head of the United Nations with command of the world's money supply. If that were possible we could all die with the comfortable thought that we have reached, with him at the top, not the end of history but the beginning of the modern age where the best in our past steps forward to meet a future of selfless devotion to our children and theirs.

      Ma would lead us away from narcissism and the maniacal desire to rule as though we alone mattered and Hell was, (as Sartre said,) "other people". Jack Ma was not yet born. Had he been alive, Sartre would no have said it.

    15. ce3  09/23/2010 05:57 PM Report

      This was a great interview.

      I only wish this was a 'Jack Ma for the Hour' show.

      I wanted to know more about exactly what Alibaba does and how it helps small & medium businesses.

    16. anne4444  09/23/2010 03:13 PM Report

      Wow... Thank you for sharing.

      With all his simple words, He openly tells us the principle of our universe, in which most human can not see. Hopefully one day, our science will be able to proof this existence. If you can’t see the fairness on Earth, but there is 100% fairness behind what we can see.

      In order to win or grow, as a country, state, business or single person, we all need to respect this universal law.

      It is only my personal view in life after 20 years of searching.

    17. REMant  09/23/2010 12:56 PM Report

      Someone has to tell the programmers what the ppl want, because they surely don't know. It is the weak link in the business. Shareholders can expect to be last where companies actually produce something, but to be first where they don't produce anything but hype. Walmart is actually a very bad example of what he is saying, because it was intended to supplant small business, and it has. Given his small-is-beautiful philosophy I'm sure he doesn't mean that. His philosophy is old-fashioned "inner-directedness" if I may appropriate that term, and was informed by Protestant religion (altho not in Weber's sense) and classical Liberalism (eg, Adam Smith). In China I'm supposing it is in large part Confucianism. I can see where the Internet can provide the infrastructure for business development in places like China in much the same way that cell phones have. But it would not make sense to move from facilitating to controlling, ie, from eBay to Walmart. Alibaba provides platforms for both wholesale and retail sales as well as a "PayPal" service that helps as well to police sellers, and is moving into cloud-computing, which is a sensible direction for them.